FREQUENTLY ASKED QUESTIONS
Getting Started & Project Process
Getting started is easy! Simply contact us for a free consultation, and we’ll guide you through the process from design to completion.
The process starts with a phone call or online form submission so we can understand the project needs and gather important details. Then, we visit the property for measurements and to provide a detailed estimate.
Before construction begins, the final contract must be signed, and the deposit submitted. It’s also important to inform neighbors about the project and ensure clear driveway or yard access. After that, we take care of everything!
Start times vary based on seasonal demand and project complexity, but we aim to schedule projects as quickly as possible once contracts are signed and permits (if needed) are approved.
Every project is unique, and timelines vary. However, our team is known for delivering high-quality work efficiently, ensuring the project is completed on time without sacrificing precision.
Costs, Payment & Permits
No. We provide clear, upfront pricing with detailed quotes, so there are never any surprises.
E-transfer is the preferred payment method, but cash and cheques are also accepted.
Yes, after the official quote is signed, a 70% deposit is required upfront. The remaining balance is due upon project completion and exceeding expectations.
Most likely. The majority of decks over 2 feet above ground require a city permit. We handle the entire permit application and approval process to make it hassle-free.
Materials, Customization & Warranties
We offer a variety of materials, including pressure-treated wood, cedar, composite, and vinyl for decks and fences. Each material has its own benefits, and we’re happy to help you choose the best option for your needs.
Popular add-ons include pergolas, wood or metal privacy walls, gates, skirting, benches, lighting systems, under-deck storage, multi-level construction, post/pillar build-outs, and decking inlays. We can custom-design your deck to match your vision!
We take pride in quality craftsmanship and attention to detail. That’s why we offer a one-year written warranty on workmanship, with select products also including extended warranties.
Existing Structures & Company Credentials
Of course! Check out our Project Showcase for before-and-after photos and customer testimonials.
Yes! If your current structure is in good condition, we can often repair, extend, or upgrade it instead of a full replacement.
Yes! Our demolition service includes complete removal and disposal of the existing structure, along with all applicable dump fees.
Yes, we are fully licensed, carry $2 million liability insurance for all projects, and are proudly BBB accredited, ensuring professionalism and trustworthiness in every job we take on.
Getting Started & Project Process
Getting started is easy! Simply contact us for a free consultation, and we’ll guide you through the process from design to completion.
The process starts with a phone call or online form submission so we can understand the project needs and gather important details. Then, we visit the property for measurements and to provide a detailed estimate.
Before construction begins, the final contract must be signed, and the deposit submitted. It’s also important to inform neighbors about the project and ensure clear driveway or yard access. After that, we take care of everything!
Start times vary based on seasonal demand and project complexity, but we aim to schedule projects as quickly as possible once contracts are signed and permits (if needed) are approved.
Every project is unique, and timelines vary. However, our team is known for delivering high-quality work efficiently, ensuring the project is completed on time without sacrificing precision.
Costs, Payment & Permits
No. We provide clear, upfront pricing with detailed quotes, so there are never any surprises.
E-transfer is the preferred payment method, but cash and cheques are also accepted.
Yes, after the official quote is signed, a 70% deposit is required upfront. The remaining balance is due upon project completion and exceeding expectations.
Most likely. The majority of decks over 2 feet above ground require a city permit. We handle the entire permit application and approval process to make it hassle-free.
Materials, Customization & Warranties
We offer a variety of materials, including pressure-treated wood, cedar, composite, and vinyl for decks and fences. Each material has its own benefits, and we’re happy to help you choose the best option for your needs.
Popular add-ons include pergolas, wood or metal privacy walls, gates, skirting, benches, lighting systems, under-deck storage, multi-level construction, post/pillar build-outs, and decking inlays. We can custom-design your deck to match your vision!
We take pride in quality craftsmanship and attention to detail. That’s why we offer a one-year written warranty on workmanship, with select products also including extended warranties.
Existing Structures & Company Credentials
Of course! Check out our Project Showcase for before-and-after photos and customer testimonials.
Yes! If your current structure is in good condition, we can often repair, extend, or upgrade it instead of a full replacement.
Yes! Our demolition service includes complete removal and disposal of the existing structure, along with all applicable dump fees.
Yes, we are fully licensed, carry $2 million liability insurance for all projects, and are proudly BBB accredited, ensuring professionalism and trustworthiness in every job we take on.
GET STARTED TODAY
Get your free, no-obligation quote today and let’s start building your dream outdoor space!